Pharmacy & eMAR Solutions
Medication records
that pharmacies and
agencies can trust
Healex connects pharmacies directly to developmental services agencies, giving care teams real-time visibility into prescriptions, medication changes, and eMAR compliance.
Medication management is broken
Pharmacies and agencies rely on faxes, phone calls, and paper records to coordinate medication for vulnerable people. That gap creates risk.
Paper MARs are error-prone
Handwritten medication administration records lead to missed doses, transcription errors, and audit failures. Staff spend hours on paperwork instead of care.
Pharmacy sync is manual
When a prescription changes, someone has to call the pharmacy, update the MAR, and notify staff. Every handoff is a chance for something to fall through.
Auditors expect digital records
QAM auditors increasingly expect electronic medication records with full audit trails. Paper MARs don't meet the standard agencies need to maintain compliance.
What Healex does
Digital pharmacy workflows built for the way agencies actually operate.
Electronic MAR (eMAR)
Replace paper medication administration records with a digital system. Staff record doses on a tablet or phone. Every entry is timestamped, attributed, and auditable.
Real-time pharmacy sync
Prescription changes from the pharmacy flow directly into the eMAR. No faxes, no phone calls, no re-keying. Staff always see the current medication list.
Missed dose alerts
When a scheduled dose is missed, the system flags it immediately. Supervisors get notified so it can be addressed in real time, not discovered during an audit.
Compliance reporting
Generate eMAR compliance reports for QAM audits. See administration rates, missed doses, and medication discrepancies across all clients in one dashboard.
Multi-location support
Manage medication records across all group homes and day programs from a single dashboard. Each location maintains its own client list with shared pharmacy connections.
Full audit trail
Every action is logged with who, what, and when. Edits, deletions, and overrides are tracked. Auditors get the transparency they need, and your team gets the protection.
How Healex works
From pharmacy to care team in three steps.
Connect your pharmacy
We integrate with your pharmacy's dispensing system. Prescriptions, refills, and changes sync automatically into Healex.
Staff record doses digitally
Care workers use a tablet or phone to record each medication administration. The system guides them through scheduled doses and flags anything that looks wrong.
Reports generate automatically
Compliance reports, medication histories, and audit-ready documentation are always up to date. No manual compilation needed before a QAM review.
Built on Home Portal
Healex is built on the same platform Ontario DS agencies already use. If your agency runs Home Portal, Healex plugs in directly with no migration, no new logins, and no duplicate data entry.
Client profiles, medication lists, and staff records stay in sync. Changes in one system appear in the other. Your pharmacy sees what they need, your staff sees what they need, and auditors see everything.
Zero-migration setup
Already on Home Portal? Healex activates with your existing data. No CSV imports, no re-entry.
Meridian compatibility
Healex eMAR data feeds directly into Meridian compliance scans. One ecosystem, complete coverage.
PIPEDA compliant
All data stored on Canadian infrastructure. Full encryption at rest and in transit. No cross-border transfers.
Frequently asked questions
Do we need to switch pharmacies to use Healex?
No. Healex works with your existing pharmacy. We integrate with common dispensing systems to pull prescription data automatically. Your pharmacy relationship stays the same.
Can staff use their own phones to record doses?
Yes. Healex runs in a web browser on any device. Most agencies use shared tablets at each location, but staff can also use their own phones if your agency permits it. No app download required.
How does this help with QAM audits?
QAM auditors check medication administration records as part of their compliance review. Healex provides digital records with full audit trails, making it easy to demonstrate that medications were administered correctly, on time, and by authorized staff. Combined with Meridian, you get a complete compliance picture.
What does Healex cost?
Pricing depends on the number of locations and clients. Contact us for a quote tailored to your agency. Home Portal customers receive preferred pricing as part of the Merakey ecosystem.
Ready to go digital?
Get a demo of Healex for your agency. See how digital eMAR and pharmacy integration can simplify your medication workflows and keep you audit-ready.